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Position: Customer Sales & Service Representative I, Front Counter (Non-Retail)
Position Overview:Provide a positive in-person customer experience in a prompt and professional manner related to the customers’ needs and questions. Perform direct customer support for all customers consistent with Mediacom’s policies and procedures.
Company Benefits:
Along with that rewarding feeling, you’ll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including:
Position Responsibilities:
Position Requirements:
Get to know us: Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most.
Our Awards: Mediacom is proud to have received the following recognitions: 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)’s 2021 Social Impact Award.
Who you are matters here: Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Mediacom Communications prohibits discrimination and harassment based on race, color, religion, national origin, sex, gender identity, sexual orientation, pregnancy, military status, marital status, status as a parent, age, disability (physical or mental), family medical history or genetic information, reprisal for participation in protected EEO activity, or any other protected characteristic as outlined by federal, state, or local laws. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations.
Disclaimer: When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses.
#LI-Onsite
Full Time
Television & Broadcasting
$38k-49k (estimate)
07/20/2023
07/07/2024
mediacomcable.com
KEOKUK, IA
3,000 - 7,500
1995
Private
$1B - $3B
Television & Broadcasting
The following is the career advancement route for Customer Sales & Service Representative I, Front Counter (Non-Retail) positions, which can be used as a reference in future career path planning. As a Customer Sales & Service Representative I, Front Counter (Non-Retail), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Sales & Service Representative I, Front Counter (Non-Retail). You can explore the career advancement for a Customer Sales & Service Representative I, Front Counter (Non-Retail) below and select your interested title to get hiring information.